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Diane Mason, ECC,CSS (Owner)
Jim Mason, ECC,CSS (Manager)
Spence Hinds, ACC
Has been a Cruise Specialist for 3 years and has recently earned his ACC (Accredited Cruise Counselor) through CLIA (Cruise Line International Association). Spence retired from a major Telecommunications Company, he brings over 25 years of sales experience coupled with having cruised over 29 times on multiple cruise lines. His experience and love for cruising enables him to provide a memorable experience for his clients. Service is the key to any successful sales operation and 100% customer satisfaction is always the goal.
Dena Rose, ACC
WOW! Dena has come along way and has exploded in this Industry. She is a savvy traveler along with the technical experience, she is sure to win your confidence and keep your loyalty. Dena has been a Cruise Specialist for 3 years and comes from a business background, her impeccable customer service skills keep her clients coming back!. She is an avid Cruiser and Diver. Her experience and knowledge of Cruising will guarantee her clients a memorable cruise experience.
Frannie Manzoni
Joined us after a long and memorable job with the United States Post Office. Her ability to adapt to each clients needs is commendable. Frannie, has learned the ropes her professionalism and excellent customer service skills will keep you coming back. Frannie too, has come a long way with growing her business, by joining local support groups and gaining first hand experience by traveling herself and escorting groups.
Chris Wachtel, ACC
Is a welcome addition to The Cruise Planner Team! Chris has grown by leaps and bounds and in fact has become our number 1 go to person for backup when Jim & Diane are on Travel. She has the skills and the personality to handle any and all situations. NOt to mention her sales are and business are growing too. She is becoming an experienced group leader by escorting private groups on cruises and all-inclusive vacations.
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